Shivah Mitram Foundation is a social-impact organization working to support underprivileged communities through charitable and
community-welfare initiatives such as food distribution, education support, environmental initiatives and other social-impact activities.
What is the mission of the Foundation?
Our mission is to create meaningful social impact by supporting people and communities in need and encouraging individuals, volunteers,
organizations and companies to participate in social welfare initiatives.
What kind of activities does the Foundation conduct?
Depending on current projects and resources, initiatives may include Anna Daan and food distribution, educational support, community
welfare, environmental activities, awareness campaigns and volunteer-driven programs.
Who can benefit from the Foundation's programs?
Programs are intended to support individuals, families, children and communities in need, depending on the objectives and eligibility
requirements of each initiative.
Donations
How can I donate to Shivah Mitram Foundation?
You can donate through the official payment and donation options available on our website, including available online payment, UPI, bank
transfer or other authorized methods.
Where does my donation go?
Donations are used to support charitable initiatives and the essential activities required to plan and implement them. We aim to use
contributions responsibly and for their intended social purpose.
Can I choose a specific cause?
If a specific fundraising campaign is active, you may contribute toward that campaign. General donations may be allocated according to
current priorities and identified community needs.
Can I make a recurring donation?
If a recurring donation facility is available through our payment provider, you can select the applicable option. Otherwise, individual
donations can be made whenever you wish.
Donation Receipts & Tax Benefits
Will I receive a donation receipt?
Where applicable, a donation receipt can be issued using the donor information provided during the donation process.
What if I do not receive my receipt?
Contact our support team with your donation details, including transaction ID, donation amount, date, donor name and registered
email/mobile number.
Is my donation eligible for an 80G tax deduction?
Where applicable, donations to an eligible charitable organization may qualify for a tax deduction under prevailing Indian income-tax
provisions. Eligibility depends on the donor and applicable regulations.
Will I receive an 80G certificate?
Where applicable, required donation/tax documentation will be provided in accordance with prevailing legal and reporting requirements.
Programs & Initiatives
What programs does the Foundation offer?
Initiatives may include Anna Daan and food distribution, education and learning support, community welfare, environmental activities,
awareness programs and support for underprivileged communities
How are beneficiaries selected?
Selection depends on each program and may consider financial need, vulnerability, community requirements, location and project
objectives.
Can I request help for someone in need?
You may contact us with relevant details. Requests are considered based on the nature of the need, available resources, project
objectives and feasibility.
Can I organize a food-distribution drive?
Depending on ongoing projects and requirements, collaborative food-distribution activities may be possible. Please contact us in advance
for planning and coordination.
Volunteering
How can I volunteer?
Contact our team and share your details, skills, availability, location and preferred area of volunteering. Opportunities depend on ongoing
projects.
Do I need previous experience?
Not necessarily. Requirements vary by activity. Some initiatives may require specific skills, while others may welcome people who simply
wish to contribute their time and effort.
Can students volunteer?
Students may participate in suitable activities depending on the project, age requirements, safety considerations and Foundation
guidelines.
CSR & Partnerships
Can companies partner with the Foundation?
Yes. Companies and organizations interested in social-impact initiatives can contact us to explore suitable partnerships, sponsorships and
CSR-related opportunities, subject to applicable laws and corporate policies.
How can a company support through CSR?
Companies can discuss CSR objectives, preferred impact areas, project requirements and potential collaboration opportunities with our
team. Partnerships remain subject to applicable legal and corporate requirements.
Can companies sponsor a specific project?
Depending on the project and applicable requirements, companies may be able to support specific initiatives. Contact us to discuss
available opportunities.
In-Kind Donations
Can I donate items instead of money?
Depending on current requirements, we may accept suitable in-kind contributions such as food, educational materials, clothing or other
useful resources.
What items can I donate?
Requirements vary by ongoing project. Please contact our team before making an in-kind donation to confirm what is currently needed.
Process & Timelines
How does a Foundation project work?
A typical project involves identifying a need, planning, arranging resources, coordinating volunteers or partners, implementing the
activity, documenting it where appropriate and reviewing impact.
How long does a donation take to process?
Online donations are generally processed through the selected payment provider. Processing time can vary by payment method, bank or
payment gateway.
When will my donation be used?
Timing depends on the campaign and its requirements. Some activities may be conducted immediately or periodically, while larger
initiatives may require additional planning.
Will I receive project updates?
Where available, relevant updates may be shared through our website, social media, email, photographs, reports or other communication
channels
Cancellation & Refunds
Can I cancel a donation?
Cancellation requests are subject to the applicable donation/refund policy and transaction status. Contact us as soon as possible if a
donation was made incorrectly.
Can I request a refund?
Refunds may not always be possible once a contribution has been processed or allocated. Requests will be reviewed according to
applicable policy and payment-provider rules.
What if I donate twice by mistake?
Contact our support team with both transaction details. We will review the transactions and assist according to the applicable policy.
What if money was deducted but the donation was not confirmed?
Allow some time for the payment system to update. If unresolved, contact us with your transaction ID, payment details, date and amount.
Location & Service Area
Where does Shivah Mitram Foundation operate?
Activities are conducted according to the location, objectives, resources and requirements of individual projects. Contact us for
information about current activities.
Can I request a program in my area?
You can submit details about the location, community need, proposed activity and available support. Requests are considered based on
feasibility, resources and Foundation objectives
What information should I provide about a donation?
For faster assistance, provide donor name, registered email/mobile, donation amount, transaction date, Transaction/Order ID, payment
method and confirmation screenshot if available
How long does customer support take to respond?
Our team aims to respond to genuine queries as promptly as reasonably possible. Response time may vary depending on the nature and
complexity of the request.
How can I submit a complaint or concern?
Contact us by phone or email with the relevant details. Our team will review the concern and provide an appropriate response wherever
possible.
Transparency & Trust
How can I verify the Foundation?
Relevant legal, registration, tax and organizational information should be available through our official website. Donors are encouraged to
review available information before making significant contributions.
Can I see how the Foundation uses donations?
We aim to maintain appropriate records of charitable activities and financial operations. Information suitable for public disclosure may be
shared through official communication channels.
Can I ask about a particular project?
Yes. Contact us with the project name or relevant donation details. We will provide information that can appropriately be shared.
Common Questions
How can I donate to an NGO in India?
Donate through the official website or authorized payment channels of a credible charitable organization. Before donating, verify relevant
registration and tax-benefit information.
How can I donate food to poor people?
Support a food-distribution or Anna Daan initiative through an organization working with underprivileged communities. Shivah Mitram
Foundation may conduct such initiatives depending on current projects.
How can I help underprivileged children?
Support initiatives involving education, essential resources, community welfare and other programs designed to assist children and
families in need.
How can I volunteer for an NGO?
Contact Shivah Mitram Foundation and share your skills, availability, location and preferred volunteering area. Our team can guide you
regarding suitable opportunities.
How can companies support an NGO through CSR?
Companies can explore CSR partnerships with eligible organizations and projects after reviewing applicable CSR laws, company policies
and project requirements.
